1. Introduction
This Privacy Policy describes how CT Marble Granite Quartz Restoration LLC (“we,” “us,” or “our”), a company specializing in the sale, fabrication, and installation of countertops, collects, uses, and discloses information about you.
By using our website, services, or providing us with your personal information, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information to provide our services, process orders, and improve your experience. The types of information we may collect include:
A. Information You Provide Directly to Us
Contact Information: Name, address, phone number, email address.
Order/Project Details: Specific information related to your project, such as desired countertop material, dimensions, budget, and installation address.
Payment Information: Payment details (though we typically use third-party processors, we may collect billing address and transaction details).
Communication: Information you provide when you contact us via email, phone, or our website’s contact forms.
B. Information We Collect Automatically
When you visit our website, we may collect information automatically:
Usage Data: Details about how you use our site (e.g., pages viewed, time spent on pages, links clicked).
Device Data: IP address, browser type, operating system, and unique device identifiers.
Cookies and Tracking Technologies: We may use cookies to improve your website experience and collect data on usage.
3. How We Use Your Information
We use the information we collect for the following purposes:
Provide Services: To process your requests, prepare quotes, schedule template appointments, manage installation, and complete your order.
Communication: To respond to your inquiries, send you updates about your project, and provide customer support.
Marketing (If Applicable): To send you promotional information, newsletters, or special offers, where permitted by law and based on your preferences.
Improvement: To analyze usage trends, troubleshoot website issues, and improve our services and product offerings.
Security & Legal Compliance: To detect and prevent fraudulent transactions, protect our rights and property, and comply with legal obligations.
4. Sharing Your Information
We may share your information with the following parties:
Service Providers: Trusted third-party vendors who perform services on our behalf, such as payment processing, website hosting, marketing/analytics, and logistics/installation subcontractors. These parties are obligated to protect your information.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal process (e.g., a court order or subpoena).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
Opt-Out of Marketing: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions included in those emails or by contacting us directly.
Access/Correction: You may have the right to request access to or correction of the personal information we hold about you.
7. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the “Last Updated” date below.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
CT Marble Granite Quartz Restoration LLC 302 Shippan Ave Stamford CT 06902 Email: ctmarblerestoration@gmail.com Phone: 203-252-8230